Regulatory Status and LicensingVSTAR.com operates under the umbrella of V&S Group, encompassing multiple entities across various jurisdictions:
- VSTAR Finance Pty Ltd is regulated by the Australian Securities and Investments Commission (ASIC) under license number AFSL 526187.
- Vstar & Soho Markets Ltd is authorized by the Cyprus Securities and Exchange Commission (CySEC) with license number 409/22.
- Vstar Limited holds a license from the Financial Services Commission (FSC) in Mauritius, license number GB21026599.
- VSTAR Global LLC is incorporated in Saint Vincent and the Grenadines under registration number 1310.
These regulatory affiliations suggest a commitment to compliance and client fund protection. However, it's noteworthy that the CySEC has issued a warning against a similarly named entity, vstarsoho.net, clarifying that it is not associated with any authorized firm. This distinction underscores the importance of verifying the legitimacy of the specific domain and entity when engaging with VSTAR services.
Trading Conditions and SpecificationsVSTAR.com offers a diverse range of trading instruments, including forex, commodities, indices, stocks, and cryptocurrencies. The platform provides various account types to cater to different trading needs:
- Standard STP Account: Minimum deposit of $100, spreads starting from 1.5 pips, and leverage up to 1:500.
- vstartrade.com
- ECN Account: Designed for professional traders, this account requires a minimum deposit of $10,000, offers spreads from 0.0 pips, and charges a commission of $6 per round.
- VIP Account: Tailored for high-volume traders, with a minimum deposit of $10,000, spreads starting from 1.0 pips, and no commission fees.
The platform supports leverage up to 1:200 across various instruments, with specific leverage ratios depending on the asset class. Additionally, VSTAR provides a demo account for traders to practice and familiarize themselves with the platform.
Technological Infrastructure and PlatformsVSTAR.com offers a proprietary trading platform, the VSTAR App, compatible with iOS and Android devices, as well as web-based trading. The platform boasts features such as real-time market data, advanced charting tools, and automated copy trading functionalities.
However, the absence of integration with widely-used platforms like MetaTrader 4 or 5 may be a limitation for traders accustomed to those environments. The platform emphasizes fast order execution and deep liquidity, aiming to provide an efficient trading experience.
Financial Operations: Deposits and WithdrawalsVSTAR.com supports various deposit and withdrawal methods, including bank transfers and credit/debit cards. The broker commits to processing withdrawal requests within 24 hours, although the actual time for funds to reflect in the client's account may vary depending on the payment method and banking processes.
In cases where withdrawals are delayed, VSTAR provides guidance through its support center, advising clients to verify transaction statuses and contact their payment providers if necessary. The broker's proactive approach in addressing potential issues indicates a commitment to client satisfaction.
Reputation Analysis and Customer SupportVSTAR.com has garnered positive reviews from clients, highlighting its user-friendly platform, diverse trading instruments, and responsive customer support. The broker offers customer support primarily through email, with a commitment to providing assistance during market hours.
However, the reliance on email as the sole communication channel may be a drawback for clients seeking immediate assistance through live chat or phone support. Despite this, the overall client feedback suggests a satisfactory level of service and reliability.
Conclusion: Regulated Broker with Comprehensive OfferingsVSTAR.com presents itself as a regulated broker with a broad spectrum of trading instruments and account types to cater to various trader profiles. Its regulatory affiliations across multiple jurisdictions enhance its credibility, and its proprietary platform offers a range of features suitable for both novice and experienced traders.
Recommendation: VSTAR.com appears to be a legitimate and regulated broker. However, potential clients should exercise due diligence by verifying the specific entity and domain they are engaging with, given the existence of similarly named entities with questionable legitimacy.